Please use the following instructions to set up your email account:

The password can be changed by browsing to https://mail3.globalrelay.com/ and entering your ID & Password (This information is listed in your approval email).
From the main webmail interface click the Preferences Button, Change Password then click the Save Button.
Please note the password must include:
*A minimum of 8 characters
*A maximum of 24 characters
*At least 1 upper case character
*At least 1 lower case character
*At least 1 number
*Minimum number of unique passwords in history is 24


For assistance in setting up your Windows email client please click here for Global Relay's client setup videos as well as written documentation.
For assistance in setting up your Macintosh email client please click here for Global Relay's client setup videos as well as written documentation.
You can access the Web Mail portal via https://mail3.globalrelay.com/. (The firm requires that you setup your email on a desktop client such as Outlook, Microsoft Live Mail, Mac Mail, etc. instead of relying solely on the web based mail portal.  However, you can use the portal as needed.)
If you need assistance in setting up your account, please contact Global Relay 866-484-6630, and they will be able to guide you through the set up process. 
Please note:  We have a separate spam login for Global Relay.  Some items come through to Outlook but those that are blacklisted are held in quarantine in your spam portal.  This is separate from your webmail portal.  Here are the details, please login and then update your password.
Site address is https://mail.globalrelay.com – click on the Email Filter/Continuity Login (the email filter = the spam filter).  You can also access your webmail from this area by simply clicking the webmail portal link (the 3rd one listed). Default password for Spam portal is HBW$ecurities2014
Login to check it and then change your password by going to https://controlcenter.globalrelay.com/controlcenter/password/change
Enter your email, current password above and what you’d like your new password to be (it won’t let you use the webmail password).  Then you can login to the spam filter with the new password. It is recommended to check this weekly.